Akistay Guesthouse (“we,” “us,” or “our”) operates the website https://akistay.com (the “Website”). We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our Website or contact us.
1. Data Controller
For the purposes of the GDPR, the data controller is:
Akistay Guesthouse
Email: info@akistay.com
Website: https://akistay.com
2. Personal Data We Collect
We may collect and process the following types of personal data:
a. Information You Provide Voluntarily
- Full name
- Email address
- Information submitted through contact or booking forms
- Any communication you send to us
b. Automatically Collected Data
- IP address
- Browser type and version
- Pages visited and time spent on the Website
- Device and technical information
3. Legal Basis for Processing (GDPR Article 6)
We process your personal data only when we have a lawful basis, including:
- Consent – when you contact us or accept cookies
- Contractual necessity – to respond to booking inquiries or provide requested services
- Legitimate interests – to improve our Website, services, and security
- Legal obligation – when required to comply with applicable laws
4. How We Use Your Data
We use your personal data to:
- Respond to inquiries and guest communications
- Provide and manage our services
- Operate, maintain, and improve our Website
- Monitor Website performance and usage
- Ensure security and prevent misuse
5. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure the proper functioning of our Website and to analyze usage.
Cookies may include:
- Essential cookies for Website functionality
- Preference cookies to remember settings
- Analytics cookies to understand Website traffic
You can manage or withdraw your cookie consent at any time through your browser settings. Non-essential cookies are used only with your consent.
6. Data Sharing and Third Parties
We do not sell or rent your personal data.
We may share your data only with:
- Trusted service providers (e.g. hosting or analytics providers) who process data on our behalf under strict confidentiality agreements
- Authorities, when required by law
All third-party processors comply with GDPR requirements.
7. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the European Commission, or
- Standard Contractual Clauses (SCCs)
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Your Rights Under GDPR
As an EU data subject, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority in your EU country
To exercise your rights, contact us at info@akistay.com.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no internet transmission or storage system is completely secure, and absolute security cannot be guaranteed.
11. Children’s Data
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the updated policy.
14. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Akistay Guesthouse
📧 Email: info@akistay.com
🌐 Website: https://akistay.com